Guide · Template
Updated 2026-07-08 · Before day one → day one → week one → 30/60/90 — with owners and due dates
Onboarding at a 20-person company usually lives in one senior person's head and a Slack thread called #welcome-yevhen. It works — until two people start the same week, the office manager is on vacation, or the new hire is remote and can't absorb process by osmosis. The symptoms are always the same: day-one laptop scramble, access granted ad hoc over the first month (a security problem, not just an annoyance), and a new engineer who is technically hired but practically idle for two weeks — at agency rates, an expensive silence.
The fix isn't a 40-page handbook. It's a checklist with an owner and a due date on every line, instantiated automatically for every hire.
If a check-in reveals a mis-hire, deciding at day 90 is cheaper and kinder than discovering it at month eight — that's what the scheduled checkpoints are for.
Every access granted in this checklist must be revoked on exit — and at an IT company, a forgotten Git account or a still-active VPN is a genuine security incident waiting to happen. Keep the exit checklist next to the entry one: handover owner named, access revocation from the same matrix, equipment return, final-pay inputs to your accountant, and a short exit interview while the feedback is still fresh.
How long should onboarding take?
Structured checkpoints for 90 days; productive work from week one. If a new engineer hasn't shipped anything in the first two weeks, the process — not the person — usually needs the attention.
Does a 10-person company really need this?
A lighter version, yes — the cost of one bad first week is the same at any size, and the checklist takes an hour to write once. The payoff compounds with every hire after.
Who should own onboarding?
One name per line beats one owner for everything: ops owns equipment and accounts, the manager owns expectations and check-ins, the buddy owns “how things actually work here”.
Helia HR instantiates per-department onboarding plans for every hire — owners, due dates, check-ins and clean offboarding included. Start free, no card. Privacy-first: GDPR-grade security, role-gated PII, audit-logged access.